Community Water Company of Green Valley

EZ-Pay Frequently asked questions:

 

What is the EZ-Pay Payment Plan?
Who can join the Plan?
Will I receive a bill?
How will I know how much will be deducted from my account?
How do I join the Plan?
What if I have a question about my water bill?
Do I need to include anything with my application?
What is a transit number?

 


What is the EZ-Pay Payment Plan?

The EZ-Pay Payment program is a convenient method for customers to pay water bills using an automatic withdrawal from their checking or savings accounts. Over 1/3 of our customers are signed up and using this program.

Pay your monthly water bill conveniently and automatically, without writing a check or mailing an envelope.


Who can join EZ-Pay?

Any customer with a valid checking or savings account may join the payment plan.  Customers should consult with their financial institution to verify that their particular account will allow them to use this type of payment plan. 


Will I receive a bill? 
How will I know how much will be deducted from my account? 

You will continue to receive a monthly bill.  The bill will show the date and the amount that will be deducted from the account.


How do I join the Plan?

Complete an application and return it to Community Water Company. Please continue to make payments until you receive a notice on your billing statement that EZ-Pay is in effect. 


What if I have a question about my water bill?

Please call us immediately at (520) 625-8409. We will only have a few days between the billing date and the date we will charge your account, to make a correction. 


Do I need to include anything with my EZ-Pay application?

Yes, please include a voided check if payment will be made from your checking account.  If you would prefer payment be made from a savings account, please include a savings deposit slip for that account. Be sure to include your bank's transit number (see explanation below.) 


What is a transit number?

A transit number identifies the location of your bank or other financial institution. If you are using a local bank we probably have the transit number on file, leave the number blank. If you are using an out of state bank please contact your financial institution for assistance. We will be glad to call your bank to assist you. 

Sign up for EZ-Pay today!

Please E-mail us if you have any question.

 

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